Unworn and unwashed items are valid for return. Refunds and exchanges can be made within 30 days of purchase date. A return or exchange without a receipt / order number will be granted store credit in the amount of the item(s) most recent sale price. Returns/exchanges are processed within 1-3 business days from when we receive the original items. To ensure the prompt and efficient processing of your return, please include your original order number.

Jacquie Kay
Attn: Returns
P.O. Box 1150 N McDowell Blvd #750882
Petaluma, CA 94975

If you have any questions, or if you received a defective or incorrect item, please contact us at info@jacquiekay.com